California Privacy Rights & Consumer Policy

Effective Date: July 8, 2025

At Full Bag Customs, we respect your privacy and are committed to protecting your personal information. This California-specific policy outlines your rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), and explains how we collect, use, and share your information if you are a California resident.

1. Categories of Personal Information We Collect

We collect the following categories of personal information from California residents:

Identifiers (e.g., name, postal address, email address, phone number)
Payment information (e.g., credit card or other payment details)
Commercial information (e.g., transaction and purchase history)
Internet or electronic network activity information (e.g., IP address, browsing data)
Device information (e.g., browser type, operating system)
Geolocation data (limited, only as necessary for shipping or fraud prevention)
Professional or employment-related information (if provided)

2. How We Use Your Personal Information

Your personal information is used to:

Process and fulfill orders
Provide customer service and support
Improve our website and services
Comply with legal obligations
Prevent fraud and secure transactions
Send marketing communications (only if you have opted in)

3. Sharing and Selling Personal Information

We do not sell your personal information.
We may share your information with service providers who assist with order fulfillment, payment processing, shipping, and marketing under strict confidentiality agreements.
We require third parties to protect your data and only use it for authorized purposes.

4. Your California Consumer Rights

If you are a California resident, you have the right to:

Access: Request information about the personal data we collect, use, disclose, or sell.
Deletion: Request deletion of your personal data, subject to certain exceptions.
Opt-Out: Opt out of the sale of personal information (note: we do not sell personal data).
Non-Discrimination: Be free from discrimination for exercising your privacy rights.
Limit Use of Sensitive Personal Information: Direct us to limit use of your sensitive personal data where applicable.

5. How to Exercise Your Rights

To exercise any of your California privacy rights, please:

Address: 4390 Galen Ct, Vestavia Hills, Alabama 35242, United States.
Email: jacob@fullbagcustoms.com
Phone Number: +1 (205)-332-7117

Please provide sufficient information to verify your identity. We may request additional information to confirm your request and protect your privacy.

6. Authorized Agents

You may designate an authorized agent to submit requests on your behalf. We require signed authorization and verification of the agent’s identity before processing any requests.

7. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information against unauthorized access, disclosure, or destruction.

8. Changes to This Policy

We may update this policy to comply with legal requirements or reflect changes in our practices. The effective date at the top of this page will be updated accordingly. Please review this page periodically.