Terms of service

Last Updated: July 8, 2025

Welcome to Full Bag Customs (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of https://www.fullbagcustoms.com (the “Site”) and any purchases or services you make or receive through the Site (collectively, the “Services”).

By accessing or using our Site or purchasing our products, you agree to comply with these Terms. If you do not agree, please do not use the site.

1. Eligibility

You must be at least 13 years old to use our Services or have permission from a legal guardian.
By using the Site, you represent and warrant that you have the legal capacity to enter into these Terms.

2. Account Creation and Security

You may create an account to access certain features.
You agree to provide true, accurate, current, and complete information.
You are responsible for safeguarding your account credentials and activities under your account.
Notify us immediately if you suspect unauthorized use.

3. Product Information and Availability

We attempt to display accurate product information, but errors or inaccuracies may occur.
Product availability, prices, and promotions are subject to change without notice.
We reserve the right to limit quantities or refuse/cancel orders for any reason including suspected fraud or errors.

4. Orders and Acceptance

All orders are subject to acceptance and confirmation.
Once you place an order, you will receive an email confirmation.
We reserve the right to refuse or cancel any order, including but not limited to incorrect pricing, product availability, or suspicion of fraud.

5. Payment Terms

Payment must be made at the time of purchase using accepted methods: Shop Pay, PayPal, VISA, MasterCard, American Express, Discover, elo, JCB, Union Pay.
We use third-party payment gateways; payment details are processed securely and not stored by us.
By submitting payment information, you authorize us and our payment processors to charge the amount of your order plus applicable taxes and fees.

6. Shipping and Delivery

Shipping is governed by our Shipping Policy.
Delivery dates are estimated and not guaranteed.
We are not liable for delays or damages caused by carriers.

7. Returns, Refunds, and Cancellations

Subject to our Refund Policy.
Returns must be initiated within the time frames specified.
Items returned without prior authorization may be refused.

8. Intellectual Property Rights

All content on the Site, including text, images, logos, graphics, videos, and software, is owned or licensed by Full Bag Customs.
You may not use, reproduce, distribute, modify, or create derivative works without express written permission.
All trademarks, service marks, and trade names are proprietary to us or our licensors.

9. User-Generated Content

If you submit reviews, comments, or other content, you grant us a worldwide, royalty-free, transferable license to use, reproduce, modify, publish, and distribute such content.
You represent that you have all rights necessary to grant this license.
You agree not to post content that is unlawful, defamatory, abusive, obscene, or infringes others’ rights.

10. Privacy

Use of your personal information is governed by our Privacy Policy.
By using the Site, you consent to the collection and use of information as described in the Privacy Policy.

11. Prohibited Uses

You agree not to:

Use the Site for unlawful purposes or in a manner that could damage or impair our Services.
Engage in unauthorized access attempts or interfere with the security of the Site.
Use automated means to access or collect data from the Site without permission.
Transmit harmful or malicious content such as viruses or malware.

12. Disclaimers

The Site and all products and services are provided “as is” without warranties of any kind.
We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.
We do not guarantee the Site will be error-free or uninterrupted.

13. Limitation of Liability

To the maximum extent permitted by law, Full Bag Customs is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products.
Our total liability for any claim will not exceed the amount you paid for the product or service.

14. Indemnification

You agree to indemnify and hold Full Bag Customs, its affiliates, officers, agents, and employees harmless from claims, damages, liabilities, costs, and expenses arising out of your violation of these Terms or misuse of the Site.

15. Termination

We may suspend or terminate your access to the Site at any time without notice for violation of these Terms or other policies.
Upon termination, all licenses and rights granted to you will cease immediately.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Alabama, USA, without regard to conflict of laws principles.
Any disputes will be resolved exclusively in the state or federal courts located in Alabama.
You agree to submit to personal jurisdiction and waive any objections to the venue.

17. Force Majeure

We are not liable for delays or failures in performance due to causes beyond our reasonable control, including natural disasters, strikes, or government actions.

18. Severability

If any provision of these Terms is found to be unenforceable, the remainder shall continue in full force and effect.

19. Entire Agreement

These Terms, along with our Privacy Policy, Shipping Policy, and Refund Policy, constitute the entire agreement between you and Full Bag Customs regarding your use of the Site and purchase of products.